By Laura M. Cascella, MA Improving communication among healthcare providers is a topic that, without doubt, is familiar to most physicians and dentists. Although this concept may seem to receive a disproportionate amount of emphasis, research continues to show that poor communication contributes to many medical errors and is “a top reason for team mishaps
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Med Pro Group Patient Safety & Risk Solutions Are you and those associated with your practice committed to the concept of quality of care? If so, then you already know that communication is the foundation for all of the interactions that promote patient safety, staff cooperation, and business excellence. What steps do you take to
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The Medical Protective Company Most healthcare providers know that a patient's signature on an informed consent document may not automatically make the consent valid. The same is true of informed refusal. Both of these concepts rely on ethical and legal guidelines that acknowledge the right of competent adults to determine the course of their health
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By Laura M. Cascella, MA If you’ve ever heard someone use the phrase, “it was a judgment call,” you probably assumed that the person made a decision based on the best available information. That is, the person assessed the situation, considered relevant data, and came to a conclusion based on factual information and his or
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